UNOH Travel and Hotel Management Students Travel to Orlando

Posted on Tuesday, May 15, 2018


UNOH Students and Instructor at Universal Studios

Have you ever wondered what goes on behind the scenes at the most magical place on earth, Walt Disney World? Current UNOH students enrolled in the Travel & Hotel Management program had the trip of a lifetime in April traveling to Orlando, Florida for an inside look at the Disney Corporation and Universal Studios.

Students visited two of the Disney parks, Epcot and Magic Kingdom, and also stopped by Universal Studios. Throughout their trip the students enjoyed three very different dining experiences, attended a presentation from Coronado Springs Resort General Manager, Jesus Zalapa Padilla on his experience and background with the Disney Corporation, and experienced a special “Keys to the Kingdom” tour. This tour gave students a “behind-the-scenes” look at how Walt Disney World operates each day to make every one of their guests’ experiences magical.  Experiencing these real-world moments and talking with staff working in the travel, hotel, and hospitality industry provided students with knowledge that they chose the best career path for them & are following their passion in the Travel & Hotel industry.   

UNOH instructor John Strouse said the trip was designed to make the students understand that Travel and Hotel Management is so much more than planning experiences for clients.  “The purpose of this trip was for the students to gain an understanding of the business behind the Travel and Hospitality industry,” said Strouse. “They had the opportunity to assist with the planning of the trip, selecting the location, as well as researching and scheduling the activities for the trip. I provided them with guidance to ensure there trip still held an educational focus for the destination and activities they selected.”

Students shared their thoughts on this amazing opportunity UNOH allowed them to experience. Sydney Masters from Columbus, Ohio, learned a lot from their time spent with the manager of a hotel in Orlando. “If you work hard and put forth the effort you can help speed up the process of moving up the ladder in the industry,” she said. “Your hard work does not go unnoticed.”

While the group learned that passion and drive will help them succeed in the in the Travel & Hotel industry they also had the chance to hear about some of the hidden tricks Disney Corporation has in place to make sure every guest has a unforgettable experience. Student Makenzie Hardison from Haskins, Ohio said, “My favorite part of the Orlando trip was going underground at Disney and learning how they run smoothly and efficiently on a daily basis. I loved learning the history behind all of the little details that go unnoticed by most guests.”

Several other interesting details were shared with students while on the Disney tours such as the four Key Principals: Safety, Shows, Courtesy and Efficiency. There is also a vacuum system for trash so guests visiting the parks don’t see or smell the movement of trash throughout the day.  One of the highlights for the group was seeing the parade float storage area and learning how the floats are maintained when not entertaining the large crowds Walt Disney World attracts.

All of the students on the trip said they will remember this educational experience for a lifetime. Having the ability to plan a trip, schedule the activities, make all the travel arrangements and then experience the trip as a customer was an invaluable exercise.  All of the industry tips and knowledge will help each student become successfully employed within the Travel and Hotel or Hospitality industry upon graduation.  

To learn more about the Travel & Hospitality Management program visit:

Category: Business, Health, and Occupational Professions

Keywords: Travel & Hotel Management, College of Business, Disney, Orlando

Press Contact

UNOH Public Relations

Last updated: 05/15/2018