UNOH Students see the Realities of Hospitality Management

Posted on Tuesday, October 16, 2018


Students Tour Hollywood Casino in Toledo

Written By Contributing Columnist: Brooke Raines

John Strouse, one of the Travel and Hotel Management professors at UNOH, is looking outside of his classroom walls to get hands-on experience for his students. Over Summer Quarter, he led one of his classes to the Hollywood Casino in Toledo. Students had the opportunity to hear the PR Director and Director of Enforcement of the Ohio Casino Control Commission speak. The students learned about different laws, policies, and procedures the four Ohio Hollywood Casinos have to follow.

The students also toured the facility with the Public Relations Director and an undercover agent with the Ohio Casino Control Commission. The tour consisted of viewing the main floor of the Hollywood Casino, as well as some of the behind the scenes areas. During the tour, students were told about the operation of the games, slots, and the process of exchanging chips for cash.  They also took a peek at the restaurants, employee cafeteria, and the employee uniform area. This tour provided the students with an overview of everything that goes into keeping a casino operation running smoothly.  When we spoke with Professor Strouse he said the stop at Hollywood Casino was a great addition to the in-class coursework. “These opportunities will help them have a better understanding of the industry and its expectations and environment. These field trips give the students a chance to see what exactly they will be doing in a job like this.”

Professors Strouse’s students have travelled outside of the classroom more than once this year, other trips included:  

  • Tours of three Lima-area Hotels
  • Job Shadowing activity at 2 Lima-area Hotels for 2 hours
  • Completed a Job Shadowing activity as it relates to Destination Marketing at the Lima Convention and Visitors Bureau
  • Volunteered at the West Ohio Food Bank in Lima, observing Food Service and Community Service. There was guided tour and then sorting and re-boxing Campbell Products to be sent to food pantries, as well as assembling volunteer bags.
  • The class also listened to a few guest speakers from AAA Auto Club Travel Agency, Northwest Travel, Lima CVB, West Ohio Food Bank, Fairfield Hotel Financials, and UNOH Career and Alumni Departments.

“The opportunity to do field trips and hear guest speakers brings the concepts and learning not only to life, but in some cases gives them some hands-on experience to understand which field of Travel and Hospitality they may want to focus their career aspirations on.” states Strouse.

Each year the students are afforded an annual experience trip where the students plan the itinerary from top to bottom.  Destinations have ranged from cruises to out-of-state adventures.  During the trip, students observe guest relations, hospitality marketing, and means of travel logistics, event management, and lodging operations at the location where they are staying.

The Travel and Hotel Management program is becoming more and more popular among students because of the vase amount of opportunities you get to experience and the many different directions your career can take you after graduation.

For more information about the Travel and Hotel Management program, visit: or contact UNOH Admissions Office at (419) 998-3120.

Category: Business, Health, and Occupational Professions

Keywords: Travel and Hotel Management, Casino, College of Occupational Professions

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Last updated: 10/16/2018